- Email verified20/20
- Profile completeness14/20
- Companies House confirmed10/10
- Public liability insurance0/8
- ISO 90010/7
- Speciality cert (AS9100, IATF, NADCAP)0/10
- Response time12/15
- Buyer reviews9/10
The Trust Score™ is built from seven genuine trust signals, totalling 100 points:
- Verification. 30 pts (reviewed by Industrial Connected)
- Buyer reviews. 20 pts (verified buyer reviews, scaled by count)
- Credentials & certifications. 15 pts (insurance + ISO 9001 / AS9100 / NADCAP / IATF / Cyber Essentials)
- Profile quality. 15 pts (description, capabilities, case studies, imagery)
- Response behaviour. 10 pts (response rate, speed, application quality)
- Companies House verification. 5 pts (active UK registration)
- Project success. 5 pts (delivered projects, scaled by ratings)
Easiest points to earn (in order)
- Confirm Companies House (+5 pts). takes 30 seconds, no upload.
- Complete verification (+30 pts). submit identity, insurance, website, business email.
- Upload current insurance (+5 pts).
- Upload ISO 9001 or equivalent (+5 pts).
- Add 2 case studies and complete your capabilities (+up to 6 pts).
- Reply to enquiries within hours (+up to 10 pts).
Account tenure does not count toward Trust Score™. a newly verified, well-reviewed supplier can score as highly as a long-standing one.
Open a ticket with our UK team - most replies arrive within one business day.
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A 0 to 100 composite score combining verification, certifications, reviews, response and project performance.
Receive matches, apply with quote, capability fit and lead time.
Free to register and build a profile. Public directory visibility requires Directory Listing or higher.
What buyers respond to - and what gets ignored.